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Resolving the 'Your Card Does Not Support This Type of Purchase' Error

If you’re seeing the message “Your card does not support this type of purchase” while adding or updating your payment method, don’t worry. This guide explains why this happens and how to resolve it quickly.

🧠 Why This Error Happens

This message appears when your bank blocks the authorization for your transaction. This can occur for several reasons, including:

  • Your card issuer does not allow online or international transactions

  • Your card has restrictions for certain types of merchants

  • Fraud-prevention blocks from your bank

  • Insufficient permissions on the card

✅ How to Fix the Issue

  1. Contact Your Bank:

    • Get in touch with your bank to allow the authorization. Explain the issue and request that they permit the transaction.
      ​

  2. Use a Different Credit Card:

    • If your bank cannot resolve the issue promptly, consider using an alternative credit card.

💡 Additional Details

We use Stripe as our payment gateway. They have provided some guidance on this error message here: https://support.stripe.com/questions/your-card-does-not-support-this-type-of-purchase-error-when-processing-payment

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