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Redeeming Shop Points or Shop Credits through Invitation Email

Learn how to redeem Shop Points or Shop Credits from a Stadium invitation email, access your shop, and view your available gift balance.

Received an invitation email with Shop Points or Shop Credits? Follow these steps to redeem your gift, sign in to Stadium, and start shopping.

Steps to Redeem Your Points or Credits via Invitation Email

📩Step 1: Find Your Invitation Email

  • Check your email inbox for the Stadium invitation containing your Shop Points or Shop Credits. The email includes a link to redeem your gift.

🎁 Step 2: Click REDEEM POINTS

  • In the email, find the prominently labeled button that says REDEEM POINTS. Click on this button to proceed.

⚠️ Redeeming on a Mobile Device

If you're using a mobile phone, your browser may automatically use an email address saved on your device. If that address differs from the email associated with your gift, you may receive an error.
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To avoid this issue:

  • Make sure your browser is using the email address associated with the gift.

  • If you receive an error stating that your email isn't linked to the gift, try opening the redemption link on a laptop or desktop computer. This can occur with gifts that use a Restricted Link.

🔐 Step 3: Enter Your Details and Sign In

  • You'll be directed to a new page. Enter your email address and select your country of origin. After completing this, click REDEEM POINTS. Ensure that the email address you enter matches the one where you received the invitation email

  • If you don't have an account yet, you'll be prompted to create one.
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  • If you already have an account, simply log in with your credentials.
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💌 Step 4: Send a Thank-You Message (Optional)

  • You can send a thank-you message to the person who sent you the gift.
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    • Enter your message.

    • Click PREVIEW MESSAGE to review it.

    • Click SEND to send your message.

  • If you don't want to send a message, click SKIP to continue.
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    Thank you message.gif

🛍️ Step 5: Access Your Shop and View Your Points

  • After redeeming your gift, you'll be taken to the shop menu page, where you can browse items available for purchase using your Shop Points or Shop Credits.
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  • To check your available balance:

    • Click the dropdown arrow next to TOTAL POINTS.

    • Find the Points in this shop section to view the gifted points available for that shop.

❓ Can't Find Your Invitation Email?

  • If you can't locate your invitation email, you can redeem your points manually through the Stadium Shops Dashboard.


Need more help? Contact us via CHAT / SEND AN EMAIL TO ✨[email protected]

Explore Stadium's Premium Features: Try it free for 30 days, then upgrade to a paid Stadium Pass. 💰View pricing or 🗓️ request a demo with our account specialist


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