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How to Place an Order Using Redeemed Shop Points or Shop Credits

Learn how to use redeemed Shop Points or Shop Credits to place a shop order in Stadium, from selecting products to completing checkout.

Once you've redeemed your Shop Points or Shop Credits, you can use them to purchase eligible items from the shop where you received them. Follow the steps below to select your items, apply your available points or credits, and complete your order.

⚠️Important:

Redeem your Shop Points or Shop Credits before following the ordering steps below.

If you need help redeeming your points or credits, refer to the relevant guide:
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Step-by-Step Guide on How to Place an Order Using Redeemed Shop Points or Shop Credits

🎁 Access Your Shop From Received Gifts

  • In the Received Gifts section, you'll have access to the shops from which you have received gifts.

  • If there are multiple gifts, click on the three-dots menu (⋯) and select View All Gifts to see all available shop gifts.
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  • Choose a shop from your list of received gifts.

  • If you haven't redeemed the gift yet, click the REDEEM button to redeem your points and access the shop catalog.

  • If you have already redeemed your points in the shop but want to continue the purchase, click the Continue Shopping button to access the shop catalog again.

🔍Explore the Menu

  • After clicking the SHOP NOW button, you will be redirected to the Shop Menu Page.

🛍️ View Your Available Shop Points or Credits

  • To view the shop points available and shop points/credits gifted to you, just click the drop-down arrow next to TOTAL POINTS.

🛒 Select Items and Add Them to Your Bag

  • Click on the desired product to view its description.

  • If you want to purchase the item, click the ADD TO BAG button to include it in your order.

🧺 View Bag and Checkout

  • A small page will pop up with VIEW BAG and CHECKOUT options.

  • Clicking View Bag will give you an overview of your order. You can Continue Shopping, Add or Remove Items from the bag, or Proceed To Checkout.

  • Click the Checkout button to go to the checkout page.

🛍️Continue Shopping

  • If you want to add more items, you can close the small pop-up and click BACK TO ALL PRODUCTS to go back to the menu.

  • Once you're done choosing items, click on the bag icon to proceed to the checkout page.

💳 Select Shop Points on the My Bag Page

  • On the My Bag page, under "MY STADIUM FUNDS," click the checkbox for Shop Points.

  • Once done, click on PROCEED TO CHECKOUT.

📦Choose or Add a Shipping Address

  • Set up your shipping address.

  • Click CONTINUE to save changes.

🛡️Add Peace of Mind Protection (Optional)

  • Scroll down and choose whether you want to add Peace of Mind Protection to your order or not.

  • Click CONTINUE to save changes.

🎟️Add Stadium Perks (Optional)

  • Choose your preferred pass duration:

    • 3 Months — $5

    • 6 Months — $9

    • 12 Months — $14

  • Click on the pass duration you want. Your selected option will be highlighted.

  • Click “ADD PASS” to add Stadium Perks to your order.

  • Continue with checkout to complete your purchase.

  • If you don't want to add it, simply click “SKIP” and continue with your order.


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💰Select Shop Points or Shop Credits as Your Payment Method

  • At the payment stage, you'll be presented with various payment options. To redeem your Shop Points, simply select "Shop Points/ Shop Credits" as your preferred payment method.

  • Click CONTINUE to save changes.

📝 Add a Billing Note (Optional)

  • Scroll down and add a billing note for reference on your invoice.

  • Click SAVE.

✨Place Your Order

  • Confirm your selection and click "PAY NOW" to complete your redemption process.
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🎉Confirmation Page

  • Once the order is successfully placed, you will see a confirmation page with your order number, the ability to download your receipt, go to your orders page, or go back to the home page.
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Congratulations! You have successfully used your redeemed Shop Points or Shop Credits to place your order. Sit back, relax, and await the arrival of your chosen items. Enjoy!


Need more help? Contact us via CHAT / SEND AN EMAIL TO ✨[email protected]

Explore Stadium's Premium Features: Try it free for 30 days, then upgrade to a paid Stadium Pass. 💰View pricing or 🗓️ request a demo with our account specialist


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