š Why Do I Need to Verify My Stadium Account With an OTP?
OTP verification is required for all new Stadium accounts created through the standard sign-up process. A One-Time Password (OTP) is a unique code sent to your registered email address to confirm that you have access to it.
Stadium uses OTP verification to help prevent fake accounts, automated registrations, and fraudulent sign-ups. It also adds a layer of security for organizations by verifying access to the email address used during registration.
š”ļø Why Is OTP Verification Important?
OTP verification helps Stadium maintain a secure registration process by:
Preventing unauthorized registrations: Helps confirm that users have access to the email address they provide.
Reducing bots and spam: Helps limit automated account creation and unwanted registrations.
Minimizing fraudulent sign-ups: Makes it harder to register using an email address without access to it.
Supporting corporate security: Adds an extra verification step for users registering with their organizationās email address.
š How Does OTP Verification Work?
When creating a new Stadium account through the standard sign-up process:
Create your account: Enter your email address and the required details on the registration page.
Receive your OTP: Check your registered email address for the verification code.
Enter the code: Input the OTP on the verification page.
Complete verification: Once your email address is verified, you can access your account.
For detailed instructions, see šHow to Create and Verify Your Stadium Account.
š Important Notes and Exceptions
Existing users: Accounts created before OTP verification was introduced are not required to complete OTP verification.
Unverified new accounts: If you skip verification during sign-up, you will be prompted to complete it the next time you log in. Unverified accounts are automatically deleted after 60 days.
Single Sign-On (SSO) users: OTP verification does not apply to users who register through SSO.
ā Frequently Asked Questions
What should I do if I can't find my OTP email?
Check your inbox and spam or junk folder for the verification email. If you still cannot find it, follow the account creation and verification guide for further instructions.
Is an OTP the same as my Stadium password?
No. An OTP is a temporary verification code used to confirm access to your email address during registration. Your Stadium password is used to sign in to your account.
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